Privacy Policy

Information We Collect

We collect several types of information to provide and improve our services:

Personal Information:

• Name and contact information (email address, phone number, shipping and billing addresses)
• Payment information (processed securely through our payment processors)
• Account credentials (username and password)
• Purchase history and product preferences

Automatically Collected Information:

• Browser type, device information, and operating system
• IP address and location data
• Cookies and similar tracking technologies
• Website usage data and browsing behavior

Health-Related Information:

• Information you voluntarily provide through surveys or product reviews
• Wellness goals and preferences you share with us

How We Use Your Information

We use the collected information for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping and customer service
• Communication: To send order confirmations, shipping updates, and respond to your inquiries
• Marketing: To send promotional emails, newsletters, and personalized product recommendations (with your consent)
• Account Management: To create and manage your customer account
• Website Improvement: To analyze usage patterns and enhance user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Fraud Prevention: To detect and prevent fraudulent transactions and protect our business

Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that assist with payment processing, shipping, email marketing, website hosting, and analytics
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, court order, or government request
• Protection of Rights: To protect our rights, property, or safety, or that of our customers or others

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Provide personalized content and advertisements
• Analyze website traffic and performance

You can control cookie settings through your browser. However, disabling cookies may limit your ability to use certain features of our website.

Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-DSS compliant payment processors
• Regular security audits and updates
• Restricted access to personal information on a need-to-know basis

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a machine-readable format
• Restriction: Request restriction of processing under certain circumstances

To exercise these rights, please contact us at contact@bioshee.com.

Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, or restrict processing of your personal data, and the right to data portability.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Effective Date." Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

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